If you run a small business or organization, chances are you rely on the generosity and commitment of regular volunteers. Although there are a number of approaches to volunteer management, a few quick tips can ensure that your volunteers feel both prepared and excited to lend a helping hand.
- Create a Volunteer Intake Process
Before committing to the work, all volunteers should have the opportunity to hear and see your explicit expectations. The best way to accomplish this is through volunteer orientation and training, which allows you and your volunteers the opportunity to verify that they are a good fit.
- Distribute Volunteer Handbooks
In addition to initial training, volunteer handbooks help ensure that your volunteers have a written record of what’s expected of them. This is helpful from a legal perspective, as well, and volunteer insurance companies can provide coverage when volunteers violate the rules or regulations put firmly in place by the handbook.
- Track Volunteer Progress and Satisfaction
Once volunteers have established themselves as a presence in your workplace, it’s vital to follow up with them to ensure they’re meeting expectations and are happy with their experience working with you, your employees, and your clients. Tracking this information enables you to provide visual evidence that their service is both appreciated and necessary.
Although your needs may vary, it is crucial that you handle your volunteers with care by providing them with proper training, support, and appreciation. In return, you’ll have the peace of mind that your life’s work is in good hands and will endure lasting success.